ACG understands the importance of providing superior customer service. We tailor our author billing program around the needs and requirements of your association, offering billing services for author reprints, author alterations, color charges, page charges, and more. By working closely with the in-house production and printing areas, we can secure author production payments before the work is initiated. This process eliminates multiple billings and ensures a higher return on investment. We serve authors with the highest level of respect to ensure that they feel future manuscript submissions are welcome. Author billing arrangements can include:

• Data entry and maintenance of author information
• Invoice mailing

• Pre-payments
• Second and third notices
• Association notification

• Payment processing
• Revenue reporting