Subscription Management
More than a “back office”
A sound subscription management system is the core of any effective publishing operation. Allen Press combines efficient, reliable processes with superior customer service and support to deliver subscription management services to publishers of all kinds. We’re dedicated to being more than just a “back office” so that we can not only support your operation, but help it flourish.
SUBSCRIPTION FULFILLMENT
Using Personify’s industry-leading technology, we can seamlessly fulfill publication subscriptions of all kinds. Our services include payment processing, inventory management, financial administration, reporting and secure documentation of all subscription records.
CUSTOMER SERVICE
Consider our subscription management specialists an extension of your publishing team. You can rely on us to handle all customer service communications, back issue requests, pricing and billing inquiries, payment processing and online subscription activation with your online publishing provider.
SUBSCRIPTION MARKETING
With our in-house marketing agency, we can help you develop a results-driven subscription marketing plan. Our services include multi-channel renewals program, lapsed subscriber campaign, gap analyses and the creative elements and assets you need to drive subscription growth.
Take Your Back Office To The Next Level
Latest News
What’s happening at Allen Press? Read our latest blogs.
5 Steps to Migrate Your Scholarly Journal to a New Website
Moving a journal from one platform to another is generally a major project for independent publishers. Cost is a major consideration, along with impact on your staff’s time and resources,[…]
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Working Together Apart: 3 Ways Societies Can Maintain Connectivity in a Virtual World
As we navigate these uncharted waters, it is vital for all organizations to call upon those virtual communication tools we’ve been unknowingly honing, while simultaneously expanding the digital toolbox.
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