A sound subscription management system is the core of any effective publishing operation. Allen Press combines efficient, reliable processes with superior customer service and support to deliver subscription management services to publishers of all kinds. We’re dedicated to being more than just a “back office” so that we can not only support your operation, but help it flourish.
Using Personify’s industry-leading technology, we can seamlessly fulfill publication subscriptions of all kinds. Our services include payment processing, inventory management, financial administration, reporting and secure documentation of all subscription records.
Consider our subscription management specialists an extension of your publishing team. You can rely on us to handle all customer service communications, back issue requests, pricing and billing inquiries, payment processing and online subscription activation with your online publishing provider.
With our in-house marketing agency, we can help you develop a results-driven subscription marketing plan. Our services include multi-channel renewals program, lapsed subscriber campaign, gap analyses and the creative elements and assets you need to drive subscription growth.
Following the September 4 announcement of Europe’s still-evolving Plan S, society publishers have been trying to gauge the new funding mandate’s potential effects on its journals. And while some are[…]